Efforts to improve conditions at the Philadelphia bus terminal on Spring Garden Street are facing delays, leaving passengers and community members frustrated.
The terminal, located beneath a highway underpass near 2nd Street in Northern Liberties, has long been criticized for its inadequate amenities and uncomfortable environment.
Passengers like Tiffany Lewis and Dana Jackson expressed dissatisfaction with the location. “I try to go get there when the bus is about to pull off,” Lewis said.
Jackson shared a similar sentiment, adding, “I try to wait until the last minute to get over here.“
The Northern Liberties bus terminal’s troubles date back 18 months when services were relocated from 10th and Filbert Streets to curbside stops at 7th and Market Streets.
Eventually, operations shifted to the current location, prompting the city to propose a temporary warming and welcome center with bathrooms in Northern Liberties.
While passengers welcomed the idea, many said they were only aware of the plans once they were announced.
“Benches, as well as a shed, if there is bad weather or anything, that would be real convenient,” Jackson said.
However, concerns from neighbors and organizations like the Northern Liberties Neighbors Association have slowed progress.
The association’s executive director, Sydney Rexroad, pointed out several issues, including poor lighting, inadequate signage, and a lack of accessibility for passengers with mobility challenges.
“It just leaves a lot to be desired,” Rexroad said.
In response to the concerns, the city has paused plans for the welcome center in Northern Liberties to gather more input.
Sources say discussions are ongoing to identify a better, permanent location for the Philadelphia bus terminal.
Mayor Cherelle Parker emphasized the city’s commitment to finding a transport solution, stating, “We’re doing the best we can,” and promised an update soon.
A meeting between city officials and Northern Liberties residents is planned in the coming weeks to address the ongoing concerns and discuss potential solutions.
For now, passengers hope for improvements to shield them from the elements and provide basic amenities.